All Systems Operational
Content Hub ? Operational
Dynamic Content ? Operational
Dynamic Media ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please note that there is an upcoming maintenance window that will impact Amplience platform services scheduled for Saturday 25th September 2021 and potentially for 2nd October 2021. We will endeavour to complete the maintenance work between the 25th and 27th September. However, we may need another maintenance window between the 2nd and 4th October if required. We will provide an update shortly after the 27th September if the additional window is needed.

This is necessary to carry out systems maintenance while we upgrade backend services in the Amplience platform.


When:
Maintenance will begin Saturday 25th September 08:00 BST and is expected to be completed by Monday 27th September 06:00 BST.

Maintenance will begin Saturday 2nd October 08:00 BST and is expected to be completed by Monday 4th October 06:00 BST (If required)

Components affected:
- Content Hub
- Dynamic Content
- Dynamic Media
- Virtual Staging Environment (VSE)

Impact:
Content Hub: Publishing of assets and uploading new assets may take longer than expected
Dynamic Content: Publishing of content may take longer than expected
Virtual Staging Environment (VSE): Requests may take longer to respond for both Dynamic Media and Dynamic Content

Please be assured that this will NOT affect any live content.

Thank you in advance for your patience and understanding while we continue to work to improve your Amplience experience.

If you have any questions, please contact your Customer Success Manager or email csteam@amplience.com
Posted on Sep 13, 16:17 BST
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - The incident was resolved at 14:20
Sep 15, 15:40 BST
Update - The issue is now resolved. There is a backlog of webhooks meaning some users may experience a delay until this has cleared.
Sep 15, 14:23 BST
Identified - We are experiencing and investigating a delay of approximately 40 minutes with webhooks firing. This issue also impacts users accessing the webhook option from the Dynamic Content UI
Sep 15, 13:26 BST
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.