Amplience Status

All Systems Operational

Content Hub Operational

Dynamic Content Operational

Dynamic Media Operational

Support Operational

Documentation hub Operational

Workforce AI Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 11, 2026

Scheduled Editions not publishing

Resolved - A third-party provider that we use for a backend service carried out emergency maintenance earlier today, which impacted some of our services.

During this period, we identified a small number of Editions that failed to Publish. We have contacted the affected customers directly and provided a workaround to allow them to proceed.

We also observed degraded performance impacting DC-API during the same timeframe.

Our teams are continuing to monitor the situation closely while we work with the provider to understand the full impact and prevent any recurrence.
Jun 11, 08:28 BST

Investigating - We are currently investigating scheduled editions that failed to publish between 05.07 - 05.52 BST
Jun 11, 07:20 BST

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

Bulk indexing degraded performance

Postmortem - Read details
Jun 11, 15:00 BST

Resolved - We can confirm the fix has been released and validated
May 29, 12:05 BST

Monitoring - The fix has been deployed and the impact is currently being monitored.
May 29, 11:53 BST

Identified - We have identified the root cause of a known issue and are currently implementing a fix. Further information to follow.
May 29, 11:37 BST

Algolia requests blocked in Dynamic Content

Postmortem - Read details
Jun 8, 16:05 BST

Resolved - This incident has been resolved.
May 29, 09:00 BST

Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 22:06 BST

Identified - The issue has been identified and a fix is being implemented.
May 28, 21:53 BST

Investigating - We are investigating an issue in Dynamic Content, search indexes are unavailable
May 28, 21:53 BST

May 28, 2026