Amplience Status

All Systems Operational

Content Hub Operational

Dynamic Content Operational

Dynamic Media Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

Third Party problems affecting multiple services

Postmortem - Read details
Jan 14, 16:04 GMT

Resolved - This incident has been resolved.
Jan 12, 19:07 GMT

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 16:15 GMT

Identified - The issue has been identified and a fix is being implemented.
Jan 12, 16:11 GMT

Investigating - One of our third party providers; Fastly is experiencing problems which is affecting some Amplience services. We are currently investigating the issue.
Jan 12, 16:01 GMT

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

Amplience FTP Services

Completed - The scheduled maintenance has been completed.
Jan 9, 07:10 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 07:00 GMT

Scheduled - Please note that there is an upcoming maintenance window that will impact Amplience FTP and Content Hub services scheduled for Saturday 9th January 2021.

This is necessary to carry out systems maintenance while we upgrade the FTP component of the Amplience platform.

Components affected:
- FTP
- Content Hub

 Impact:
- Existing connections to Amplience FTP will disconnect and assets will not be transferred.
- Connections will be available when maintenance is complete.
- Uploads to Amplience Content Hub from FTP will be paused and will commence once maintenance is complete.

Please be assured that this will NOT affect any live content. You will still be able to upload assets manually from the Content Hub UI.

We apologise for the short notice, and thank you in advance for your patience and understanding while we continue to work to improve your Amplience experience.
Jan 7, 15:31 GMT

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.