Issue summary

On the afternoon of Monday 24th April, we identified an issue with some users loading the Content tab in Dynamic Content. 

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Root Causes

A release on Monday afternoon introduced a new GET feature to check against a HAL link. The incident impacted a small number of edge cases where some customers’ environments were missing the HAL link and the release was rolled back.

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Corrective actions

Internally, we have conducted discussions on how to enhance our QA and Release process to better identify and address such edge cases.

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‌If you would like to discuss this further, please contact your customer success manager (csteam@amplience.com)