Please note that there is an upcoming maintenance window that will impact Amplience platform services on Wednesday, 23 September 2026.
As part of ongoing efforts to improve the performance and stability of our platform, we will be performing a scheduled database upgrade during the following window.
Date: Wednesday, 23 September 2026, 6:00 AM – 8:00 AM BST (2 hours)
Components affected:
- Content Hub - Dynamic Content - Workforce
Impact:
We expect any service interruption to be minor and temporary during the maintenance window.
Content Hub:
Users may experience errors when logging in to this service during the maintenance window; in most cases, retrying will be successful.
Asset ingestion, including processing jobs and publishing, may be delayed.
Dynamic Content:
Users may experience errors when logging in to this service during the maintenance window; in most cases, retrying will be successful.
Workforce:
Features that rely on backend APIs may experience an interruption.
Back-office APIs:
Users across Content Hub, Dynamic Content and Workforce may experience degraded performance when accessing our back-office APIs.
Importantly, this maintenance will not affect live content, scheduled content, or published media.
We appreciate your patience and understanding while we carry out this work to further improve the performance and reliability of the Amplience platform.
Thank you, The Amplience Support Team
Posted Sep 08, 2026 - 09:09 BST
This scheduled maintenance affects: Content Hub, Dynamic Content, and Workforce AI.