Incident Start Time: 14:05 BST
Incident End Time: 16:30 BST
Issue Summary:
An incident occurred within Dynamic Content that required an immediate rollback to a previous version. The issue presented as users being unable to edit or delete content fields during content creation.
Root Cause:
The problem was introduced in the latest Content Form Extension release, which modified how form fields and remove actions were rendered and validated. When users attempted to remove a piece of content, no error appeared in the network panel; however, the browser console displayed a “not a function” error.
Corrective Actions:
Review and strengthen our testing processes, particularly where cross-functional teams are involved in feature releases.
Ensure validation coverage includes all form and field interaction scenarios before deployment.