Issue Editing Nested, Localized Content

Incident Report for Amplience

Postmortem

Issue Summary
On Thursday, 22 January, some users of Dynamic Content experienced issues editing Content Items that contained nested content.

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Root Cause
A recently introduced accessibility enhancement unintentionally impacted the editing of nested content within the Content Form editor. This interaction was not identified during initial testing.

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Resolution
Engineering identified the issue and released a hotfix to restore expected editing behaviour for nested content items.

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Corrective Actions

  • Expand test coverage for nested content scenarios when introducing changes to the Content Form editor

  • Strengthen validation steps for editor-impacting features prior to release

Posted Jan 27, 2026 - 16:44 GMT

Resolved

A patch has now been released.
Posted Jan 22, 2026 - 17:02 GMT

Update

We are continuing to work on a fix for this issue.
Posted Jan 22, 2026 - 15:27 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2026 - 15:23 GMT

Investigating

Users may experience issue editing nested content within the content form.
Posted Jan 22, 2026 - 15:23 GMT
This incident affected: Content Operations Platform (CMS).