Platform Access Issues

Incident Report for Amplience

Resolved

Some users may have experienced issues accessing ondemand.amplience.com and support.amplience.com.

Email support@amplience.com remained operational during this time.

To minimise any impact, we temporarily rerouted ondemand traffic away from the affected service. Traffic has now been restored to the normal route.

Both issues were caused by a disruption affecting a third-party service.

All issues are now resolved.
Posted Dec 05, 2025 - 09:00 GMT