Incident Start Time:  12.51 GMT 

Incident End Time:  13.16 GMT 

‌

Issue Summary 

In the course of a routine release, we encountered unforeseen SSH errors and a build failure, leading to a 25-minute outage in Dynamic Content.

Root Cause 

A build failed during release. Rebuilding this resolved the issue. 

Corrective actions 

We are enhancing the release plan by incorporating additional checkpoints and exploring alternative deployment tools.

‌

‌If you would like to discuss this further, please contact your customer success manager (csteam@amplience.com)